I have a Cal Spas hot tub & this is the second heater I've put in my tub & both were not covered yet there's a giant sticker on the heater that says lifetime warrantee. They should be sued over that misrepresentation.
It's a warrantee for 5 years which they say is the life of the product. What a joke, I will NEVER buy a Cal Spa hot tub again. they are horrible at backing their product.
Someone needs to take these guys to court on this misleading warrantee that they offer. Check out the warrantee on the rest of the parts too in fine print or they will take oyu to the cleaners.
This reviewer shared experience about "warrantee is misleading on the heater" and wants this business to offer any options to resolve the issue as the author lost $500. The author is overall dissatisfied with Cal Spas. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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