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Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
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Value for money

This spa is just over 2 years old. Horrible.

Complete Lemon. The rubber head rest only lasted 9 months. I am a plumber by trade. I developed a leak and after close inspection of the plumbing ...

I wanted to cry. They used the wrong pvc cement for starters. They cemented tubing to pvc which is a no no. Such poor craftsmanship.

I called Cal Spas and they would not warranty since it was a couple months passed warranty. I couldn't even get a manager to call me back. This spa also doesn't have an access panel or exterior drain. So I have to remove the complete side panel to drain the spa each and every time.

Filter is complete garbage too! Bottom line. If Cal Spas would use better parts and better technicians to assemble the spas would be a great product. Such a shame that they cut corners and got cheap.

All they care about is getting the sale and getting you out of the showroom floor. o sense of pride was put into this spa and no care about customer satisfaction.

Very sad I wasted 4 grand on this.. Crying =(

Product or Service Mentioned: Cal Spas Hot Tub.

Reason of review: Bad quality.

Monetary Loss: $4000.

Preferred solution: Let the company propose a solution.

I didn't like: Poor quality of materials.

Company wrote 0 private or public responses to the review from Sep 27, 2017.
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