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I have to say I'm a little shocked to see negative comments about Cal Spas because I absolutely love my hot tub! I've had my tub for about 5 years and use it literally everyday.

My family uses it a lot too. I work out a lot and absolutely love soaking in my tub after the gym. I have never had a problem with my Cal Spa and use it more than most people.

The hot tub, lighting, jets and other features are great so I have no complaints. I will definitely keep buying Cal Spas over other spa manufacturers in the future.

Location: Irvine, California

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Guest

Look up Cal Spa Pomona on Yelp. Other people have different opinions!!

Guest

Tiffany Chacon is who you call at CAL. She is the one who deals with the warranty claims.

Guest

That is just CalSpas writing that in trying to make their company NOT seem like a sham. What a horrible company to deal with. :cry :cry

Guest

Wait until you need something fixed and you look toward your warranty. We'll see how you like Cal Spas then!

Good luck with customer service then.

BTW, I loved my Cal Spa too when we bought it almost 5 years ago (Nov 2006)...why wouldn't we for 12K? I would hope it would make you happy for a while when it's new!!Too bad they're horrible with their warranty work and wanting to fairly compensate those (the technicians authorized to do their warranty work that can fix it!

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