Not resolved
Diversity of Products or Services
Price Affordability

There are many reputable companies who build quality hot tubs and truly care about their customers. Unfortunately Cal Spas is not one of them.

The Good: They sell spas with curb appeal at a cheap price.

The Bad: Poor quality components, materials, workmanship and a terrible customer service department lead to a bad ownership experience.

Some will be very lucky that their tub will give them 5 years of trouble-free service. -Those are the lucky ones. If your not one of the lucky ones, then you will look forward to dealing with a company that has no money to honor their "industry-leading" warranty.

Bottom line: The owner and his sidekick are horrible people who yell, scream and generally treat their employees and customers like dirt.

Do yourself a favor by shopping somewhere else for your new hot tub.

Company wrote 0 public responses to the review from Aug 02.
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