I have a Cal Spas hot tub & this is the second heater I've put in my tub & both were not covered yet there's a giant sticker on the heater that says lifetime warrantee. They should be sued over that misrepresentation. It's a warrantee for 5 years which they say is the...Read more
I have had my spa since 09, and it has seen very light use in that time. I have been near religious about keeping it clean and keeping up on the chemicals. I have had to replace several jets, a heater, a leaking hose, a pump bearing and now I have to replace a leaking...Read more
This is my 3rd spa and the worst spa I have ever owned. BUYER BEWARE! After 1 year the spa started falling apart and this was not a cheap or used spa! It cost me $6500.00 which is a lot of money to me so I feel for the cost the spa should have held up. In the past...Read more
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How about Production Manager using old Control Boxes for new bought spas. Sucks how people keep getting robbed.
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our cal spas tub was delivered and set up with no problem. a local electrician did the wiring and we filled the tub with water. all was good, the water heated up in a reasonable time and we were able to use the tub the next night. the following morning i noticed that...Read more
The spa pictured on the website does not give the consumer adequate information to make a solid decision. The manufacturer kept us waiting for weeks to deliver our spa and upon it's arrival it was obvious that this was not going to work for us. The bench seating is...Read more
We purchased a Cal Spa in 2005 primarily because of the life time warranty on the heating element which is normally the most likely equipment to fail. After three years the heating element did fail. The Spa Tech that I called said he would fix it, but I would have to...Read more
My Cal Spa shell is cracking still under warranty but they made some *** excuse. said since I bought it at the spa convention there was no warranty, because I didn't buy it at the show house store... rip off. Only option is to sue them. So I just forget it. Good...Read more
Bought our new spa from Cal Spa at the fair 2015.....have had 3 cal spas in the past and never an issue. This Bakersfield Cal Spa could not get a tech out initially for trouble and am still waiting for a tech. Cal Spa her told an electrician to fix it and he would...Read more
I didn't like
- No customer service
On my one year old spa i ordered a replacement filter and three replacement head pillows. I was told all in stock, will ship out that day. A few days later only the filter came with the package slip stating for the pillows ordered 3 shipped 0. I called Cal Spas...Read more
I have had my Cal Spa since 2004 new. Its 2015 and I never had one problem out of mine. Yes it cost 8,000.00. I have always have kept clean filters in my hot tub. Always changed my water in the tub once a month. Most of these issues I see on here sounds like poor...Read more
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