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This spa is just over 2 years old. Horrible. Complete Lemon. The rubber head rest only lasted 9 months. I am a plumber by trade. I developed a leak and after close inspection of the plumbing ... I wanted to cry. They used the wrong pvc cement for starters. They...
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1.0
I didn't like
  • Poor quality of materials
#1106834
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Nothing but trouble from the beginning. main water line was not tightened and it came loose draining tub. Lights stopped working, several cracked control knobs, jets too hard to adjust, now I have a leak somewhere under the foam. Asked customer service for help and was...
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Anonymous
Clarence thurman

I received no help or answers from Cal spa or you. So I wound up giving this piece of *** away. Had this rotten *** $10,000 yard ornament hauled off, THANKS FOR NOTHING

1.0
#1095476
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I have a Cal Spas hot tub & this is the second heater I've put in my tub & both were not covered yet there's a giant sticker on the heater that says lifetime warrantee. They should be sued over that misrepresentation. It's a warrantee for 5 years which they say is the...
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Anonymous
Anonymous

Same issue, along with piping leaks, so far $4000 in repairs over 15 years. #nevercalspa

1.0
#936153
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Cal Spas - Return a part

Cal Spas
#1094339
My call keeps droping 3 times allready
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Other Product Review

Cal Spas
#762318
1.0
Details
How about Production Manager using old Control Boxes for new bought spas. Sucks how people keep getting robbed.
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Diversity of Products or Services
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Product or Service Quality
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I have had my spa since 09, and it has seen very light use in that time. I have been near religious about keeping it clean and keeping up on the chemicals. I have had to replace several jets, a heater, a leaking hose, a pump bearing and now I have to replace a leaking...
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Anonymous
Anonymous

I forgot to mention that I also have had to replace all of the head rest pillows due to the fact that they got gross and sticky after only 2 years.Cal Spas must be made in Chi...

3.0
I didn't like
  • Poor quality of materials
#888025
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This is my 3rd spa and the worst spa I have ever owned. BUYER BEWARE! After 1 year the spa started falling apart and this was not a cheap or used spa! It cost me $6500.00 which is a lot of money to me so I feel for the cost the spa should have held up. In the past...
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#867350
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our cal spas tub was delivered and set up with no problem. a local electrician did the wiring and we filled the tub with water. all was good, the water heated up in a reasonable time and we were able to use the tub the next night. the following morning i noticed that...
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1.6
Westlock, Alberta
#856775
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The spa pictured on the website does not give the consumer adequate information to make a solid decision. The manufacturer kept us waiting for weeks to deliver our spa and upon it's arrival it was obvious that this was not going to work for us. The bench seating is...
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2.6
I didn't like
  • Website misleading
  • No return or exchange policy
#845152
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We purchased a Cal Spa in 2005 primarily because of the life time warranty on the heating element which is normally the most likely equipment to fail. After three years the heating element did fail. The Spa Tech that I called said he would fix it, but I would have to...
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#783861
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My Cal Spa shell is cracking still under warranty but they made some *** excuse. said since I bought it at the spa convention there was no warranty, because I didn't buy it at the show house store... rip off. Only option is to sue them. So I just forget it. Good...
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#777340
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Bought our new spa from Cal Spa at the fair 2015.....have had 3 cal spas in the past and never an issue. This Bakersfield Cal Spa could not get a tech out initially for trouble and am still waiting for a tech. Cal Spa her told an electrician to fix it and he would...
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1.0
I didn't like
  • No customer service
#729986
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