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  • Aug 24
  • Plumbing fixtures
  • Englewood, Colorado
  • 16
  • REVIEW RATING 3/5

On my one year old spa i ordered a replacement filter and three replacement head pillows. I was told all in stock, will ship out that day. A few days later only the filter came with the package slip stating for the pillows ordered 3 shipped 0. I called Cal Spas 'sorry we have them in stock and will ship them out tomorrow Friday.' the next week i called. On backorder, 'doesn't your paperwork... Read more

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  • From mobile
  • Cal Spas
  • Jun 19
  • by anonymous
  • #652803

I have had my Cal Spa since 2004 new. Its 2015 and I never had one problem out of mine. Yes it cost 8,000.00. I have always have kept clean filters in my hot tub. Always changed my water in the tub once a month. Most of these issues I see on here sounds like poor maintaince. Again I didn't say all. I said most. Add comment

  • Dec 08, 2014
  • Plumbing fixtures
  • Millville, New Jersey
  • Hot Tub
  • 1
  • 1
  • 182
  • REVIEW RATING 4/5

Paid $12,000.00 for a cal spa. WASTED MONEY. All tile fell off the steps not to mention the tile on the surround. Heating element fried. The "STUCCO" sprayed on paper, glued to backer board and nailed to 2x4's. Light covers fell off jet covers fell off. Called company for several issues and basically told "oh well its on you" you think for $12,000.00 it would be built better. Piece of junk and... Read more

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  • Sep 03, 2014
  • Plumbing fixtures
  • Spa
  • 1
  • 1
  • 324
  • REVIEW RATING 5/5

I bought a Cal Spa from the LA County Fair last year. It was delivered in January of this year and was the wrong one. I wanted one with a water fall and streams, but only got the water fall. So my family and I went to the Fair again to speak with the sales manager. He tells me they would compensate me some how and that someone will call me from the office to arrange it tomorrow. No one called. So... Read more

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  • Aug 11, 2014
  • Plumbing fixtures
  • Surprise, Arizona
  • Spa Warranty
  • 2
  • 2
  • 273
  • REVIEW RATING 4/5

I purchased a full out equipped cal spa from a dealer in Phoenix, w/a 5 year warranty. 2 1/2 years later my main pump went out and cal spas took there sweet time to get me names of authorized service repair guys. Not one of them would come out and honor any services for cal spas because they all said the same thing. Cal spas don't pay there bills when submitted . I could not afford the price... Read more

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  • May 15, 2013
  • Plumbing fixtures
  • Cincinnati, Ohio
  • Hot Tub
  • 473
  • REVIEW RATING 5/5

I was sold my CAL-SPA hot tub by WATSON's one of only 2 authorized dealers in the Cincinnati area. I was told that Cal-Spa was the best and paid through the nose for it. In total I have spent over $12,000 on an 8ft sqaure tub. First I was ripped off on the price. You may say this was WATSON's and not CAL-SPA, but this IS an AUTHORIZED CAL-SPA dealer... and CAL-SPA does everything they... Read more

Was this review helpful? 5 0

  • Mar 28, 2013
  • Plumbing fixtures
  • 2
  • 2
  • 305
  • REVIEW RATING 3/5

We bought our first Cal Spa from the dealer here in Minnesota in 1993. Since then we have moved twice and purchased a total of 3 Cal Spas from our local dealer. The spas have been mechanically very sound and the people at the dealership have been friendly knowledgeable and professional. The few times we have needed service, our dealer was right on top of the situation and got it taken care of... Read more

Was this review helpful? 5 6

  • Mar 15, 2013
  • Plumbing fixtures
  • Palm Springs, California
  • 324
  • REVIEW RATING 5/5

We bought our spa and gazebo from Cal Spas at the LA County Fair in 2012. When they arrived to set it up, not only were there options missing from the spa, but there were items from the gazebo package missing as well. I had asked the "closer" if she needed to write down each individual piece that was to be included in the sale--she said "No, its all in the package". When everything arrives... Read more

Was this review helpful? 6 0

  • Mar 12, 2013
  • Plumbing fixtures
  • Philadelphia, Pennsylvania
  • Cal Spa
  • 3
  • 3
  • 274
  • REVIEW RATING 3/5

purchased a cal spa 3/16/08. had no problems except for the 3 fiberoptic lights that fell off and i still cant get replaced. in nov 2012 spa started blowing breakers and giving high heat codes. after numerous calls to where i purchased this spa, they sent out somebody to look at it. replaced heater 3xs and still tripping breaker, in the mean time from dislogging the heater the pump started... Read more

Was this review helpful? 1 11

  • Jan 28, 2013
  • Plumbing fixtures
  • Cal Spas
  • 318
  • REVIEW RATING 4/5

They sold us a spa and told us that it would fit through or gate then when it did not fit they told us we had to pay for a $600.00 crane service to come out and get the spa over out back fence. They then offered the spa we bought for $2,000 dollars cheaper than we paid for it at the same fair event and did not give us the credit when we confronted them about it. They have refused to deliver our... Read more

Was this review helpful? 7 7
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